On the day of the examination, candidate should plan to arrive at the scheduled testing center early. Candidates who arrive more than fifteen (15) minutes after the scheduled appointment time will be turned away and will be considered a no-show for the examination. Candidates should allow 4.5 hours for the examination, which includes the 3.5 hours for the examination, plus an extra hour for check in and check out procedures as well as time to view the pre-test tutorial and time to complete the post-survey questionnaire following the exam. Late arrivals to the test center for check-in that result in a denial of admission into the examination will result in the forfeiture of the candidate's exam fee.
Candidates are advised to limit the number of personal item brought into the center. For security reasons, candidates will not be permitted to bring personal belongings or study materials into the testing center. Secure storage is provided, however, space is limited. Prometric testing centers assume no responsibility for personal belongings and candidates should plan accordingly.
Upon arrival at the testing center, the test center administrator will perform the center's standard security check which includes electronic wanding of the candidate prior to entry into the testing room as well as the request for the candidate to present both the ATT letter and one piece of valid government issued photo identification that matches the name printed on the ATT letter. Acceptable forms of ID include:
current, non-expired driver's license
government issued photo identification card; or
current, non-expired passport.
If the administrator cannot make a positive identification, the candidate will not be permitted to test. If a candidate is denied entrance into a scheduled exam due to failure on the part of the candidate to inform UPPCC of a mismatch with the identification to be presented and the registration name, the candidate will be responsible for any no-show fees billed as a result. Denied entry due to missing, expired or improper identification or late arrivals to the testing center will result in the forfeiture of the candidate's exam fee.
Following check-in, the candidate will be escorted to a computer work station and logged into the UPPCC examination. The examination will not begin until a 10-15 minute navigational tutorial is played and the candidate enters the examination. The allotted time permitted for testing does not include check in, pre-exam tutorial or post exam survey, but does include any unscheduled breaks the candidate may personally elect to take once the official exam has begun.