Frequently Asked Questions


About MyUPPCC Accounts


Applying for Certification


Changes to Certification Eligibility RequirementsNEW


About The Exam

There are a total of 190 multiple choice questions (175 operational or scored and 15 pre-test or unscored).

Candidates will be permitted 3.5 hours of testing time to complete their exam.

Examinations are offered twice per year. For the first two full weeks in May and the last two full weeks in October.

Applications are evaluated as they are received; however, applicants should allow up to 4-6 weeks following the application deadline for staff to complete the review process.


Scheduling an Exam Appointment

Yes, an examination can be rescheduled with Prometric directly during the current testing window only; however, a rescheduling/cancellation fee will be assessed for rescheduling/cancellations made less than 30 days prior to the scheduled examination. The fee assessed will be determined based on the amount of advanced notice provided to the testing agency. No fee will be assessed for rescheduling/cancellations made more than 30 days prior to the scheduled exam appointment.


Exam Results Notification

No, results will be available to all candidates via their MyUPPCC account within 6-8 weeks following the close of the testing window. When results are posted the candidate will receive notification by email to the preferred address on their MyUPPCC account.

Yes. Examinations are offered two times per year, which amounts to 2 opportunities to test under the 1-year life of an application. If re-testing is necessary, an additional exam scheduling fee will be required.